If pinging your AP or router repeatedly fails, skip to step 5. Use that app to ping your AP or router's LAN IP address as shown below. Use Google Play to download and install a free ping app such as Fing or IP Tools. If you cannot browse your AP or router's Web admin utility or another Web-enabled device connected to your wireless LAN, you will need to troubleshoot connectivity another way.Refer to our wireless network troubleshooting tip for additional hints. If you can open that page, you are connected to the network, but the network itself has a connectivity problem.
Try browsing your wireless AP or router's Web admin utility (e.g., ). If you get the error message The Web page at X might be temporarily down, you'll need to do more digging.If you can successfully open or reload an Internet website page, congratulations: You are connected! Start by using your device's built-in browser app to check Internet access.Once your Android Wi-Fi client has a valid IP address, use Ping to verify network connectivity. Most Android devices do not include a user-accessible ping app, but you can still verify network connectivity as follows. Step 4: Verify network connection with Ping Figure 1: Verify that the Android client's Wi-Fi radio is on. Properly connected Wi-Fi takes precedence over mobile broadband, but it can be helpful to disable your device's mobile network connection while debugging Wi-Fi. When Wi-Fi is on, a signal indicator appears at the top right corner of your home screen. If Wi-Fi is off, tap the slider to turn Wi-Fi on. Tap Settings > Wireless & Networks > Wi-Fi as shown in Figure 1.
Verify that your Android Wi-Fi adapter is enabled. Before going any further, make sure that your Android device's Wi-Fi radio is not in Airplane Mode and that Wi-Fi is on and ready to connect. Otherwise, proceed to step 2 to debug the affected Android client. If multiple clients are unable to connect, follow instructions in our wireless network troubleshooting tip to debug probably AP or router or upstream network problems. Start by verifying that a wireless access point (AP) or router is nearby and actively offering Wi-Fi service. Always start here, using another Wi-Fi client to determine which is the likely culprit, the network or the client.
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